BCR Special Circumstances Refund Policy

Adopted by the Executive Committee 05/13/19

Purpose: Clarify parameters for issuance of a refund or credit of BCR Membership or Program fees.

· All refund requests must be received in writing at admin@baltimorerowing.org.
· Refunds available only in circumstances beyond the member’s control, such as verified medical conditions.
· A medical condition that prevents participation must be documented by a medical practitioner stating that you are required to withdraw from the program.
· Refund requests beyond the parameters of this policy will be reviewed at the next scheduled Executive Committee (EC) meeting and requestors notified of refund status within seven business days following the meeting.
· Requesters will be notified of refund status within one week of the EC meeting at which it is reviewed.
· Refunds will be issued through RegattaCentral (if payment was made in that system) or from Baltimore Community Rowing.

ANNUAL MEMBERSHIP FEE
· Refunds will be prorated:
o Prior to July 1, eligible for a 50% refund minus a $25 administrative fee
o After July 1, the Annual Membership Fee is nonrefundable.

PROGRAM FEES – ANNUAL
· Refunds will be prorated:
o Prior to July 1, eligible for a 50% refund minus a $25 administrative fee
o After July 1, the member may elect to credit 50% of their paid annual program fee to the program fee of following calendar year.

PROGRAM FEES – MONTHLY
· Refund requests made within the first 7 days of the month will be refunded at 50% of the monthly program fee. Alternately a member may elect to credit 100% of the program fee toward a future BCR program within the same calendar year.
· After the first 7 days of the month, program fees are non-refundable.

LEARN-TO-ROW/NOVICE CLASSES
· More than 14 calendar days before start of the program, a refund will be issued in full minus a $25 administrative fee.
· Less than 7 calendar days before start, a refund will be issued minus an administrative fee of $100.
·There will be no refunds after the start of the session. Participants can make up LTR classes at any time during the same calendar year at the coaches’ discretion.
· Alternately a participant may elect to credit 100% of the program fee toward a future BCR program within the same calendar year.